Assure 360

For Assure360, our Audit app has a special significance. Originally launched back in 2014, Assure360 Audit is at the heart of our streamlined and paperless health and safety auditing system. In 2017 we gave it a major refresh, adding more functions and a fresher look. As we pass 10,000 audits, I’m excited to announce that we’re hard at work on version 3.0.

The latest version is going to be brilliant, but before I tease you with the improvements, I thought I’d recap a little on the history of the app, and how it’s tied into our own. The Assure360 system is the result of my nearly 30 years spent working as a health and safety professional, specialising in the asbestos industry. One of our most important product features is that we offer our customers the benefits of everything I’ve learned in my ‘day job’.

The genesis of Assure360 came when I was working as an embedded health and safety manager for several licensed asbestos removal contractors (LARCs). I was designing audit schemes, completing training needs analysis and competence systems, and undertaking the analysis of exposure results… again and again.

I’d created a series of interconnected Excel spreadsheets to help me complete the work, but there was still plenty of manual work involved. It was repetitive, time-consuming – and prone to error.

A happy accident

In the space of a couple of months I met an app developer and a database company, and had a bit of a lightbulb moment. I realised that I needed an app to record the data quickly, and a database to do the tedious legwork in the background. Most pertinently, I realised that if I needed it, so would other professionals in our industry, and that’s how Assure360 and the Audit app came about.

From the start, the app accomplished most of what I set out to achieve, but our ethos has always been to work with our community to continually make things better. After three years of using the app myself and gathering feedback from our early customers, we updated it to version 2.0 – essentially the version you’re using today.

Version 2.0 had some big improvements over the original. It was better to look at, and added some powerful new functionality. Most importantly we added the ability to craft bespoke audit question sets, giving the app immense appeal to non-asbestos construction firms and specialists like demolition teams. It’s a testament to Audit’s appeal, usability and usefulness that it’s rated 4.5 out of 5 on the App Store.

“I just find it so, so easy to use, so simple. It doesn’t take up half the time of my own audit system – where I’m uploading photos, copying and pasting information. It’s none of that, it’s quick. It’s a great app really.”

Chris Pedley, CP Safety

Community-driven updates

Roll forward another three years or so, and we’re delighted to be working on another major upgrade. Just like with version 2.0, changes for version 3.0 will be the result of our continued experience using the app. And I mean ‘our’. I still use Audit daily in my ongoing work in health and safety, but the whole Assure360 team is tuned in to the feedback and suggestions we get from the ever-expanding Assure360 community.

So what’s new in version 3.0? As with our recent updates to the Assure360 Paperless and Incident apps, one of the biggest new features will be Android compatibility. With the release of Audit version 3.0, the entire Assure360 suite will be available for Android devices for the first time. This lowers the barriers to entry for our system, as Android devices tend to be a fair bit cheaper than those from Apple. Just as importantly it gives our customers more choice and flexibility, for example letting them run Assure apps on rugged tablets in the harshest environments.

Other improvements will include the ability to log multiple photos with an item, and the instant upload of audit findings – helping ensure teams are working with the very latest data.

We’re also excited to be adding new self-help tools that will let users craft their own bespoke audits. Much like when we introduced bespoke question sets, this allows auditors and other users to tailor the app and our system to the exact work they’re doing. The goal is to streamline the process further, and remove any obstacles and manual workarounds that could introduce errors.

“My clients aren’t just getting a box-ticking exercise, they’re benefitting from my expertise and feedback, and the software’s ability to help produce actionable information.”

Chris Pedley, CP Safety

Over to you

We’re working on lots of other improvements alongside those main revisions, but like everything we do, the upgrades are a community approach. If you’ve got a feature to suggest, an issue to flag up, or any other idea for making version 3.0 as good as possible, please do drop us a line.

Want to discover more about the refreshed and improved Assure360 apps? Read more about our health and safety and asbestos management apps

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"Assure 360 is the solution that provides a robust approach to compliance audits of our suppliers. Discover how we help Royal Mail coordinate contractors to safely remove asbestos, protecting its good name and reassuring its huge workforce. "
Richard Bennion, Asbestos Compliance Manager, Royal Mail Group