Assure 360

Privacy and data

This page sets out essential information about the data we collect and how we work within the requirements of GDPR to ensure that your privacy is protected.

We understand that we have a duty of care when it comes to collecting data from you and protecting your privacy.

This means we will always:

  • Seek your permission before collecting data from you
  • Be completely transparent about what data we are collecting and our reasons for doing so
  • Give you easy and swift access to the data we hold about you when you request it
  • Delete all data about you permanently when you request that we do so – apart from data we’re required to keep in accordance with the law (eg records of people who have been exposed to asbestos must be kept for at least 40 years)
  • Respond swiftly to any questions or concerns you have about our data and privacy policy

Assure360 processes limited personal data, typically restricted to names or your employees and where relevant (within an accident report / investigation) their date of birth.

Assure360 is registered with the ICO (Ref ZA253302).

Access to the Assure360 cloud database system is password protected and encrypted. We conduct monthly audits on data security.

Company email addresses are also retained to allow access to the system and for users of the system to be kept up to date of improvements changes or other alerts.

Our Data Controller and access to your data

In accordance with GDPR legislation our Data Controller is:  Richard Garland

You can contact him via the Contact us page on this website.

You can contact the Data Controller at any time in order to:

  • Request access to the personal data we hold about you
  • Request removal of the personal data we hold about you

Third party data holders

In order to provide our Services and communicate with you effectively, we work with the following third parties and may share your personal data with them:

Google Analytics


Fresh Desk (Freshworks Inc)

App Store (Apple Inc)



Pigeon Penguin

To the best of our knowledge, all of the third parties we share data with manage and secure this data in accordance with GDPR legislation and best practice.

Data collected on this website

Cookie policy and links information

What are cookies?

Computers collect information about your use of this website by means of “cookies”. Cookies are small files of information that are stored on your computer. They help websites remember who you are and record information about your visit. Most websites use cookies. Recent EU Policy means that websites should notify users when they use cookies.

What cookies are used on this Website?

We use cookies for analytics. We use Google Analytics to record the number of visitors to this site. Google Analytics helps us understand how users use our websites. The cookies will record the number of visitors, how frequently pages are viewed, and the country where visitors come from. The resultant statistics helps us determine what is popular and can influence future content and development. The information collected by these cookies will include the visitors IP Address; country of origin; pages visited; browser type and operating system. This data does not identify any user personally.

How can I reject or opt out of receiving cookies?

When you visit this website you will have been shown a message telling you that this website uses cookies and inviting you to find out more information about our cookie policy. If you continue to view this site after receiving this message then it will be taken that you consent to us using the cookies detailed in this policy.

If you want to reject any cookies from this website you will need to delete the cookies from your browser. Most browsers also allow you to prevent all or some cookies being stored on your machine in the future. For more information on how to delete or disable cookies from your browser please use the “help” function within your browser or alternatively visit

Please be aware that disabling cookies may impact the functionality of this website.

If you want to know more about how cookies work and how to manage or delete them, visit the World Wide Web Consortium’s website.

Data collected on the Contact us page

When you complete the form on the Contact us page, we request personal information so that we can respond to your contact in the most effective and appropriate way:

  • Name
  • Email address
  • Subject
  • Message

We handle this data securely and it is transferred into our customer service system which is hosted by Freshworks Inc, a third party supplier who are GDPR compliant.

  • We will only use the data for the purposes of responding to your inquiry.
  • We will store your data for a limited period of time.
  • We will delete old data on a regular basis.

Data collected via newsletter sign-up

If you choose to sign up for our newsletter on this website, we will add your email address to our newsletter database that is hosted by MailChimp.

You will receive an email confirmation to ensure that you have consented to this subscription.

We will use the information you provide to us only for this purpose. MailChimp will host and secure your data in accordance with GDPR legislation and best practice and you will be able to remove yourself from the mailing list at any time by following the simple links in the bottom of all our newsletter communications.

For more information about how MailChimp manage personal data, see:

Data collected via our help desk

Our help desk is managed via a third party – Fresh Desk (Freshworks inc). All information you provide will be used specifically to resolve your query. Fresh Desk are fully GDPR compliant in the way they host and secure personal data.

For more information about how Fresh Desk manage personal data, see:

Use of information in communications

If you use our Services we may share information about yourself and your experiences as part of our marketing and communications.

We will always ask for your permission to share your information before doing so.

Data protection and processing

By supplying information to Assure Risk Management, you consent to the processing and use of personal data about you as described above. This may include transfers of your personal data worldwide, including to countries outside the European Economic Area.

In accordance with GDPR you have rights of access to, and rectification of, some or all of the personal data that are held about you.

Links to other websites from Assure360

This Website may contain links to other sites. Please be aware that we are not responsible for the privacy policies of sites which have not been built by us.

This page was last updated on: 23 May 2018